IIFL Finance has announced a job opportunity for the position of Customer Care Executive in Gwalior, Madhya Pradesh. This role is offered on a full-time and on-site basis, making it a great option for candidates looking to build a career in the financial services and customer support industry.
The Customer Care Executive role is ideal for individuals who have strong communication skills and a customer-focused mindset. It involves interacting with customers, resolving their queries, and ensuring a smooth service experience.
Overview
| Job Title | Customer Care Executive |
| Organization | IIFL Finance |
| Job Type | Full Time |
| Work Mode | On-site |
| Location | Gwalior, Madhya Pradesh |
Job Description
- Responsible to acquire New Customers for generating Gold Loan business and for other cross sell products.
- Participate in field-marketing activities to improve the brand visibility of IIFL Finance Limited branch in thecatchment areas and generate leads of prospective customers.
- Drive & ensure continuous customer engagement through various channels.
- Maintaining quality portfolio by tracking & controlling ROI.
- Provide after sales service to existing customers and obtain references from them to increase the customer base.
- Strong follow up on interest collections to keep NPAs (non-performing assets) under control.
Desired Candidate Profile
- Candidates with 6 months of sales experience in Banking & Financial Services can apply for the role.
- Freshers with flair in Sales can also apply.
About IIFL Finance
IIFL Finance is one of the most preferred Gold Loan financing company in India. Having presence in 25 states and a network of 2700+ branches on a PAN India level, Company’s mission is to cater to the needs of all those who are looking for an easy swift, and low-cost financing option. Customers can avail gold loans through submitting an online application or visiting to any branches in their vicinity. Company is also have an option where the customers can avail gold loans at their doorstep so that they are not deprived of financing options to fulfill their needs.
Salary and Benefits
The salary for this role is competitive for entry-level customer support jobs:
- Up to ₹2.37 LPA for non-metro locations
- Up to ₹2.8 LPA for metro locations
- Incentives extra – Best in the industry
Work Location
The job is based in GWALIOR-GOLA KA MANDIR GL, Gwalior, Madhya Pradesh, India offering candidates the chance to work in a growing financial services environment while staying in a developing urban center.
Why Choose a Career with IIFL Finance?
Working with IIFL Finance offers several advantages:
- Opportunity to work in a reputed financial institution
- Gain experience in customer service and finance
- Develop communication and professional skills
- Build a long-term career in the BFSI sector
The IIFL Finance Customer Care Executive Job 2026 is an excellent opportunity for candidates looking to start or grow their career in customer service and financial services. With a full-time on-site role in Gwalior and a competitive salary package, this position offers both stability and growth potential.
| Apply link | Click here |
| Official Website | Click here |
| Customer Care Executive Job at IIFL Finance | Click here |